About EPTCO

At EPTCO (Enduring Partner Trading Company), we are a trusted name in industrial excellence, delivering integrated solutions that power infrastructure, energy, utilities, logistics, and manufacturing across Saudi Arabia and the wider region. Founded to bridge international standards with local execution, EPTCO has grown into a multidisciplinary enterprise defined by precision, reliability, and practical innovation. We design, supply, install, commission, and maintain systems that keep critical operations safe, compliant, and continuously available.

Our foundation is a deep, systems-level understanding of how assets interact in the real world. From on-site power generation and water technologies to HVAC, compressed air, automation, material handling, and life-safety systems, we look beyond components to engineer continuity. We study load profiles and duty cycles, map process constraints, and plan for redundancy and maintainability from day one. The result is equipment that performs to specification, interfaces cleanly with upstream and downstream systems, and remains serviceable across its full life cycle.

We do not simply move products. We deliver outcomes. Every engagement starts with listening and discovery: operating context, regulatory constraints, cost drivers, and risk tolerance. We then align scope, standards, and acceptance criteria, establishing the KPIs that will define success. Our technical proposals are transparent on assumptions and boundary conditions. Our project schedules show how design, procurement, installation, commissioning, and training will converge at handover with no surprises. Our service commitments specify response and restoration targets so stakeholders can plan with confidence.

Strategic partnerships extend our reach and deepen our bench. We work with leading OEMs and technology providers whose portfolios are proven in demanding environments. These relationships give our clients access to certified equipment, application engineering support, firmware and parts lifecycles, and upgrade paths that protect investments. Our supplier audits, framework agreements, and stocking strategies reduce lead times and derisk critical paths, while our logistics program ensures proper handling, storage, and preservation from factory floor to job site.

Our people are our advantage. EPTCO’s team combines electrical, mechanical, controls, and reliability engineering with experienced field supervisors, certified technicians, and disciplined project managers. We maintain a learning culture anchored in standards like NFPA, IEC, ISO 9001/14001/45001, and local authority requirements. We invest in tooling and training: certified lifting gear, calibrated instrumentation, vibration and thermography kits, load banks, and test benches. Our method statements, risk assessments, and permit-to-work practices protect our teams and our clients’ assets.

Lifecycle thinking is built in. We design for maintainability, document what we build, and support what we deliver. Our commissioning checklists, FAT/SAT protocols, and as-built drawings become the foundation for effective operations. After handover, we offer preventive and predictive service models, genuine spare parts, and 24/7 technical assistance. We track MTBF and MTTR, publish service reports with root-cause analysis, and implement corrective and improvement actions. Our objective is consistent availability at the lowest total cost of ownership.

Power Solutions anchor our continuity promise. We engineer diesel and gas genset systems around actual loads and environmental conditions. We consider step loads, harmonics, altitude and ambient derating, ventilation, acoustics, and vibration. We specify alternators, switchgear, paralleling schemes, and ATS/AMF topologies that coordinate with protections. Fuel systems are designed end-to-end: day tanks, bulk storage, polishing, leak containment, and safe ventilation. Controls integrate with BMS/SCADA for remote monitoring, trending, alarms, and automated test routines. Commissioning includes load-bank testing and full documentation. Ongoing service covers preventive and corrective maintenance, spare parts, and performance SLAs that preserve availability and compliance.

In water and wastewater, we deliver duty-specific pumping and treatment solutions. We establish the duty point and system curve, validate NPSH margins, and select hydraulics and materials compatible with potable, industrial, brackish, or wastewater media. We deploy VFD-based control for energy efficiency and transient mitigation. Our scope spans end-suction, split-case, vertical turbine, borehole, and wastewater pumps; piping and valves; surge protection; booster stations; and instrumentation for flow, pressure, level, and vibration. Commissioning covers flushing, alignment, vibration analysis, and verification against performance curves. Telemetry and SCADA enable remote supervision, alarms, and KPI dashboards. Condition-based maintenance and optimization programs extend asset life and reduce lifecycle cost.

Fire protection systems are engineered to the letter of NFPA 20, with UL/FM-listed options when required by the Authority Having Jurisdiction. We supply diesel or electric main pumps, jockey pumps, listed controllers, and manifolds designed to deliver the specified flow and pressure. We coordinate with sprinklers and standpipes, integrate status and fault signaling with fire alarm panels, and implement calibrated flow measurement for testing. Commissioning includes factory and site acceptance tests, periodic churn and flow procedures, and complete O&M documentation. Our maintenance programs, training, and 24/7 call-out support preserve readiness and compliance.

Material handling programs start with a rigorous site survey. We measure aisle widths, racking heights, turning radii, floor loading, and traffic density. We then recommend a balanced fleet—electric counterbalance trucks, internal-combustion units, VNA reach trucks, order pickers, stackers, and pallet jacks—matched to duty cycles and safety constraints. For electrified fleets we design the battery ecosystem: charge rooms, ventilation, spill kits, change equipment, and charge sequencing. Safety provisions include blue-light and audible alerts, speed zoning, proximity detection, and impact sensors. Telematics capture utilization, shocks, access control, pre-shift checklists, and KPIs like picks per hour and dock turn time. Our lifecycle services include preventive maintenance, rapid-response repairs, spares, training, and ownership models from capex purchase to operating lease and rental.

Compressed air solutions begin on the demand side. We quantify leaks, profile variability, and map critical uses. We then size the supply side using life-cycle cost modeling to select oil-injected or oil-free rotary screw, VSD, or reciprocating compressors. Distribution networks are engineered for low pressure drop with appropriately sized receivers. Air treatment is specified to the process: refrigerated or desiccant dryers and multi-stage filtration. We integrate condensate management, heat-recovery options, and monitoring of pressure, flow, and specific power. Controls coordinate base-load and trim machines, enforce pressure bands, and enable auto-rotation. Commissioning verifies performance; maintenance and predictive programs sustain efficiency and uptime.

UPS architectures protect mission-critical loads in data centers, healthcare, industrial processes, and life-safety applications. We define autonomy requirements, select online double-conversion or modular N+1 topologies, and engineer static and maintenance bypass arrangements. We coordinate protections, neutral and grounding schemes, and generator compatibility for walk-in and step-load behavior. Battery systems are chosen on footprint, energy density, recharge time, and thermal characteristics, comparing VRLA AGM/GEL and lithium-ion. Battery monitoring tracks cell voltage, internal resistance, and temperature to predict degradation. Commissioning includes functional and discharge tests; operations are supported by preventive maintenance, firmware management, and integration via SNMP/Modbus to BMS/DCIM.

Control and automation unify the picture. We deliver power and control panels, field instrumentation, PLC programming, HMI design, and SCADA architectures with complete signal lists and documentation. We implement I/O definitions, interlocks, permissives, and alarm rationalization to prevent nuisance alerts and speed fault isolation. Software follows structured naming, version control, and modular design for maintainability and future expansion. Cybersecurity applies zone-and-conduit segmentation, secure protocols, role-based access, and audit logging. Historians compute OEE and energy KPIs, while dashboards present actionable information to operators, maintenance, and management. Loop checks, simulation, FAT/SAT, training, and lifecycle governance complete the delivery.

Batteries for UPS and motive-power fleets are engineered for safety and performance. We set string configurations, cable sizing, short-circuit protection, and charger compatibility. Mechanical design covers flame-retardant racks, seismic restraints, and compliant ventilation. Monitoring systems track voltage, resistance, and temperature at cell level. Maintenance programs include open-circuit voltage checks, periodic discharge testing, torque verification, terminal cleaning, corrosion prevention, and capacity trending. Certified recycling and chain-of-custody documentation address environmental stewardship and regulatory compliance.

Across all domains we align with recognized standards: NFPA, IEC, ISO, manufacturer instructions, and local codes. We maintain documented procedures for quality assurance and quality control. Inspection and test plans define acceptance criteria. Calibration logs demonstrate measurement accuracy. Nonconformities trigger corrective actions and verification. We treat HSE as a non-negotiable: risk assessments, method statements, PPE, toolbox talks, lockout/tagout, confined-space controls, and emergency preparedness are routine. Our incident reporting drives learning and continuous improvement.

Digital tools increase transparency and speed. A CMMS platform orchestrates work orders, labor and materials, and preventive schedules. Asset registers capture OEM data, serial numbers, and warranties. QR codes link equipment to digital records. Service dashboards report MTBF, MTTR, schedule compliance, and first-time fix rates. Remote diagnostics support triage, guided interventions, and targeted dispatch. These capabilities shorten response times, improve consistency, and reduce cost.

We measure success in outcomes that matter: uptime, energy efficiency, safety, compliance, throughput, and total cost of ownership. We set baselines, define targets, and verify performance with data. Where suitable, we offer performance-based contracts and SLAs with defined response and restoration windows. We escalate intelligently, communicate clearly, and keep stakeholders informed.

Consider two examples. In a logistics facility with seasonal peaks, we rebalanced the forklift fleet, implemented telematics, and redesigned the charge room. The result was higher picks per hour, reduced impact events, and fewer charge-related delays, with a measurable cut in total energy use. In a water-transfer application, we validated NPSH margins, deployed VFD control, and added surge protection and instrumentation. Cavitation events dropped to zero, energy consumption decreased, and maintenance intervals extended, improving wire-to-water efficiency and system reliability.

Sustainability informs our decisions. We prioritize energy-efficient technologies, heat-recovery options, and controls that match supply to demand. We recommend condition-based maintenance that minimizes waste. We support responsible disposal and recycling of batteries and oils. By focusing on reliability and efficiency, we help clients reduce emissions and operating cost without compromising availability.

EPTCO aligns with national development goals by strengthening local capabilities and supply chains. We recruit and develop talent, transfer knowledge from global partners, and build durable relationships with clients, regulators, and communities. We act with integrity, respect confidentiality, and treat data responsibly. We believe long-term trust grows from consistent delivery and open communication.

Beyond contracts, we aim for partnerships that endure. We will challenge assumptions when data suggests a better path. We will set clear expectations and meet them. We will show our work, document our choices, and stand behind our recommendations. When conditions change, we adapt quickly and keep you informed.

EPTCO exists to make complex systems work—safely, efficiently, and predictably—so our clients can focus on their core mission. If you are planning a new facility, upgrading legacy assets, or seeking to improve availability and reduce lifecycle cost, we can help you move from intent to outcomes with clarity and control.

EPTCO: enduring expertise, proven performance.